Frequently Asked Questions

What is Out & About Baby?

Want to know where your closest and cleanest baby change facilities are?  Or keen find a delicious café that you can go to with your mothers’ group that serves a healthy and fun kids menu?  Or are you looking for a good park that is secure and fenced?

Out & About Baby is your mobile directory where mums and dads recommend and review the best cafes, restaurants, parks, play centres, hotels and more all around the world to help you get out of the house and explore somewhere new with your children.

How does it work?

Enter in your search requirements – for example, you might want to see all the baby friendly café’s in Balmain, NSW, Australia that have high chairs, a kids menu and clean baby change facilities.  And bam!  We will fill your feed with the latest and greatest of what Balmain has to offer.

How much does it cost?

Out & About Baby is free to use for our audience and all businesses can be listed for free.
For more information on our business upgrade prices, please email us at business@outandaboutbaby.com.au

Why should I submit a review?

We are all going through this crazy ride of parenthood together.  Help other mums and dads make informed decisions about where to take their little ones and eliminate the stress of getting out and about.

Add more reviews, earn more points.  Earn more points, receive more badges!

What are the badges and why are they cool?

Earn points, accumulate badges, receive rewards.

  • Complete your profile = 5 points
  • Add a review = 5 points
  • Add a new location = 10 points

Levels

  • 0 – 12 points = Newbie
  • 13 – 50 points = Survivor
  • 50 – 99 points = Power User
  • 100+ points = Super

Zoomed past Newbie and Survivor status and hitting the upper levels of a Power User?  Well done!  Huge virtual high five to you.  Once you reach over 100 points and are officially crowned a “Super” (like what Elle McPherson is to models, Ironman is to heroes and what you are to parenting) then you unlock a whole new world of freebies, samples and special offers from our partners.  We will also send you an exclusive Out & About Baby t-shirt!  Watch this space to see the new designs coming to life!

You may also note some users with a “Founding Member Badge”.  These are the people who were with us from the beginning, helped us along the way, and contributed to making Out & About Baby what it is today. These badges are only awarded by the Out & About Baby team (which makes them even more special to us and we love them for ever and ever and always).

Can you explain the star ratings?

Well thank you for asking.  Of course we can!

Every review comes with a star rating in 4 categories: Privacy, Hygiene, Accessibility and Atmosphere

  • Privacy:  If you would prefer to sit down in private while you feed you little one, either in your own private room, or somewhere that is a bit out of the way and more quiet.
  • Hygiene: Baby change rooms can be smelly places… So ask yourself, how often is it cleaned? Do you feel like you need to update your child’s immunisation schedule after visiting? We hope not.
  • Accessibility: We have prams here people!  Can you fit? Ramps or stairs?
  • Atmosphere: Fun, relaxed, beautifully designed but with no breakable items within reach. tick, tick, tick.

What is the Golden Nappy?

Funny name but serious business.

The Out & About Baby Golden Nappy is an award we give only to the best of the best around the world.  It ticks all the boxes for facilities available and consistency scores well in it’s ratings for Hygiene, Privacy, Accessibility and Atmosphere.

You can not pay to be awarded a Golden Nappy.  It is an award by the people, for the people.

What cities are you in?

What city do you want us in?  We started in Sydney but the opportunities are limitless.
Keep your eyes peeled for new locations in new areas added every day.

When are you coming to my city?

If you are interested in seeing your city on the site, then send us an email at website@outandaboutbaby.com.au or set up a profile and start adding your favourite locations in your city today!

Why am I not receiving my newsletter?

Please check your spam or junk folder. If it’s not there it might be blocked. To unblock, please find a previous newsletter email, unsubscribe from the footer and then resubscribe. To ensure delivery, please add newsletter@outandaboutbaby.com to your contacts. In case the newsletter lands in your spam folder or junk folder, you will need to find it and mark that it is “not spam.” If you are a Gmail user, check your “Promotions” tab.

How do I change my email address for receiving Out & About Baby newsletters?

At the bottom of every issue you have the option to “Manage Preferences.” Please use this option if you want future newsletters delivered to a different email address.  You can also edit your email address in your user dashboard.

How do I unsubscribe from Out & About Baby’s newsletter?

You can use the link at the bottom of every email.

Editorial policy

The Out & About Baby Company brings readers fair and accurate information about the places, items and concepts we love. Your trust is very important to us.

The information shared on our blog is purely editorial.  Every post is written by The Out & About Baby Company Editors and features places, items, and concepts that we love and believe in, meaning that we believe they are worthy of your time, energy, and money. No one can pay The Out & About Baby Company to be included in our editorial content.

On occasion, we receive a preferential editorial rate or a free experience as part of the review process. This in no way impacts our decision about coverage: It will only be included in a story if it is worthy and ultimately, The Out & About Baby Company approved. We will never suggest or recommend sub-par experiences.

Product Collaborations

It is part of The Out & About Baby Company’s DNA to collaborate with brands and businesses we love on exclusive or other products we think are perfect for our audience. These partnerships are an essential part of The Out & About Baby Company. Nobody can pay to collaborate with The Out & About Baby Company — these partnerships are driven purely by our desire to work with a brand or business.

Sponsorship

On the rare occasion when The Out & About Baby Company works with a brand to bring you a unique sponsored post (where we do get paid by the sponsor for being featured) we will always tell you. Please note that we will only allow brands that we like and trust to sponsor an issue, and the content will always be our own (sponsors don’t write The Out & About Baby Company issues, we do). Paid or sponsored links which are embedded in our editorial content will always be clearly identified as such.

Why should I work with The Out & About Baby Company?

When you work with us, you can get your business in front of tens of thousands of mums and dads in your city and beyond, who are hungry and ready to explore.

We help you grow your business in three major ways:

  • Attract new customers
  • Develop and inspire loyalty
  • Partnering for success

For further information please visit the Business Owners page

 What kind of marketing do we do?

We succeed when you do – so we invest in making you shine. Once you launch with us, you can expect to be included in everything from large customer-facing brand campaigns to emails to our database, to snackable social posts and editorial posts.